Player Protection Tools at Woo Online Casino

Limits, Time-Outs and Self-Exclusion at Woo

Playing at Woo Online Casino is restricted to people aged 18 and over, and our account is run under a licence from the Tobique Gaming Commission (licence 0000002), with Novatrix SRL as the operator. These two facts frame every account safeguard we can confirm: age eligibility and licensed oversight of the operation behind the games.

Verification and Account Checks

Before certain actions such as a withdrawal, we require identity verification (KYC). The exact documents and timing are set out in our official KYC policy, and we recommend checking the verification requirements there before you deposit, so you know what will be asked of you later. Verification is not optional and is a core part of how the account stays protected.

For a wider picture of how account protection fits alongside our licensing and operator details, our safety overview sets out what we can currently confirm.

What Account Safeguards Currently Apply

We do not publish a specific self-service menu of deposit limits, time-outs or self-exclusion periods on this page, so we are not going to describe tools or switches we cannot confirm. What we can confirm is the age restriction of 18 and above, and that the operator, Novatrix SRL, runs the account under the Tobique Gaming Commission licence referenced in our footer.

If a concern comes up with your account, the correct route is to raise it through the official support channel rather than relying on a workaround, and if a resolution is not reached the next step is our formal complaints process. We would rather point you to the right place than guess at a feature that is not confirmed.

Playing should stay within what you can afford, and taking breaks between sessions is a reasonable habit regardless of which tools a site offers. If you ever feel a complaint needs escalating, our complaints process explains what happens after you raise one.

Account Protection Facts at a Glance

These are the account-level facts we can confirm rather than a list of switches you can toggle yourself.

Together these set the baseline for who can hold an account and how it is checked, even where a self-service limits menu is not something we currently publish.